OUTROS DESTAQUES
Quality of service
Anatel wants results of user survey in three months
quarta-feira, 30 de abril de 2003 , 18h36 | POR REDAÇÃO

Anatel wants to wait no longer than three months for the final results of a user satisfaction survey commissioned from the University of São Paulo School of Economics & Management and the Federal University of Rio Grande do Sul. The criteria, sampling procedures and questionnaire are ready. Anatel is currently defining the database to be used for the survey.

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